We deliver all of our orders using our selected postal service and delivery times provided by The SpaTap are estimates only. Shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders are dispatched within 2 business days. Shipping times are estimated at between 3-7 business days depending on your location within Australia; however we are not responsible for delays that may be incurred by our selected courier.

If orders have not been dispatched within 2 business days we will contact you with more information on your order. Our customer service representatives will do absolutely everything they can to contact you on the details provided. To ensure prompt delivery, please make sure you enter the correct delivery address. If you think you may not be home at the time of delivery it may be advantageous to use your place of employment instead of home. SpaTap cannot be held responsible for incorrectly entered delivery addresses.